Learning Policy
📘 Course Policy and Booking Terms
📘 Private Class Rescheduling and Cancellation Policy
● Scheduling and Cancellation Policy
Rescheduling Notice:
A minimum of 24 hours’ notice is required to reschedule a lesson.
If notice is given less than 24 hours in advance, rescheduling is not allowed, and the lesson will be charged.
Rescheduling Limit:
You may reschedule a lesson up to 2 times within a 30-day period.
Rescheduling Frequency:
Only one reschedule is allowed every 15 days.
Exceeding the Limit:
Once the rescheduling limit is reached, any further changes will be treated as cancellations and charged in full.
No-Show:
If you do not attend a scheduled lesson without prior notice, the lesson will be fully charged.
● Lesson Expiry Policy
Expiry:
Lessons must be taken within 30 days from the date of scheduling.
After that, the lesson will expire.
No Refunds:
Missed lessons, late rescheduling (less than 24 hours), or cancellations are non-refundable.
● Minimum Monthly Hours
Requirement:
Students are required to take a minimum of 8 hours of lessons per month.
● Fees (100% of the lesson rate applies)
Cancellation:
Cancellations are charged in full.
Late Rescheduling:
Rescheduling less than 24 hours before the lesson will be fully charged.
Absence:
Missed lessons (no-show) are charged in full.
● Late Arrival
Grace Period:
A 10-minute grace period is allowed.
Beyond 10 Minutes:
The lesson will be considered a no-show and fully charged.
📘 Group Class Rescheduling and Cancellation Policy
🔄 Rescheduling
Group classes are held at fixed times and cannot be rescheduled.
Rescheduling is not available on an individual basis.
If a group session is canceled by the tutor, a make-up class will be offered.
❌ Cancellations
No refunds or make-up sessions are offered for missed group classes.
Students are responsible for attending on time.
🌟 Golden Lesson (Exclusive Plan with Added Benefits)
Price: $49/hour
Benefits:
Maximum flexibility: Unlimited rescheduling allowed up to 6 hours before the lesson
Free cancellation: Allowed with at least 12 hours’ notice
Priority scheduling: Get access to preferred time slots
Direct communication: Quick and personal support via direct messaging
Extended expiry: Lessons are valid for 90 days after the booking date
